Directory Segments in Dashboards

Question

Hello!I'm currently attempting to link a dashboard to a directory's segments list. When I initially click on apply filter, and select the directory, everything seems like it should work. However, I never actually get any segment ID's to be able to select, as it always continues to show "all" and only that.When I go in to the data sources, I find that "SegmentIds" comes up as "not mapped". If I attempt to add an additional data source for "Segments for POOL_XXXXXXXXXX", it auto-populates the SegmentIds and ContactId for the new data source, but when I attempt to Save, I get the following error:Failed to update dataset. {"error":"object did not pass validation","detail":"mapping for the given fieldId is already defined in the joinmap"}Has anyone been able to successfully filter any dashboards by directory segments, or have run in to this issue and was able to solve it?

AmaraW · Accepted Answer

Hmmm, southboundphoenix this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to ourSupport team about your mapping, as they are best equipped to handle an issue like this!

scw · Answer

I also tried to get Director segments mapped to my dashboard. It showed up as SegmentIDs but when I went to map it to the data source, nothing relevant showed up. I got the same error message that it was already connected with “joinmap” but no idea what that means or is. Very technical. If anyone has insight about how to pull in segments into the dashboard reports, please let me know. Thanks!

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