Question
Follow-up on assigned tickets
+2After I have assigned a ticket to another team member, it disappears from the "follow-up" overview until the ticket has been reassigned to me. Is there any chance to check what happens to these tickets in the meantime, i.e. can I activate a reminder if the ticket has not been reassigned to me after a certain period of time instead of following up on them manually?
You can view all tickets by going to view all tickets (top left on the Projects page) then adjusting the filters as needed, for example tickets assigned to everyone (instead of just "Me").
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