How to Prevent Multiple Submissions based on IP Address? | XM Community

How to Prevent Multiple Submissions based on IP Address?

  • 9 August 2022
  • 2 replies
  • 388 views

Badge +1

Hello,
I'm trying to see if Qualtrics has the ability to prevent multiple submissions/responses based on the participant's IP Address. My organization is looking for specifically this, not using a browser cookie as this can be bypassed using an incognito window.
Right now, we have to go manually discard flagged responses. Instead, we would like participants to see a message that says something similar to, "You have already completed this survey."
Any help is greatly appreciated, thank you!


2 replies

Userlevel 7
Badge +19

The out-of-the box options I'm familiar with (Ballot Box Stuffing prevention) work off of cookies. You can easily circumvent this with an incognito window, but I also think it's worth noting IP address can be circumvented with a VPN if you're concerned about workarounds...

Explore the Relevant ID function: https://www.qualtrics.com/support/survey-platform/survey-module/survey-checker/fraud-detection/#RelevantID This may give you a bit more to go off of!

Badge +1

Thanks Kate! I utilized the Relevant ID and was able work this out.

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