Lock filter for an embedded field in CX Dashboard with BLANK | XM Community
Skip to main content
Solved

Lock filter for an embedded field in CX Dashboard with BLANK

  • January 29, 2024
  • 3 replies
  • 68 views
N
Level 4 ●●●●
Forum|alt.badge.img+4

Hi,

I have an embedded field in underlying survey (datasource) of a CX dashboard that I have added in CX dashboard data. I would like to set a page filter against this field such that I can see only those records that has BLANK value in that field. And I would like to lock the filter.

Since it is a newly added field, there is no data in yet and hence no value list appears in filter.

Kindly suggest how can I do it.

Thanks in advance.

 

Regards,

Neha Tank

Best answer by omkarkewat

Hi @Neha Tank You can try advanced filters available in the dashboard where you can compare a value by “doesn’t / equal(s),” “doesn’t / contain(s),” and “is / is not empty.”

3 replies

O
QPN Level 5 ●●●●●
Forum|alt.badge.img+21
  • omkarkewat
  • QPN Level 5 ●●●●●
  • Answer
  • January 29, 2024

Hi @Neha Tank You can try advanced filters available in the dashboard where you can compare a value by “doesn’t / equal(s),” “doesn’t / contain(s),” and “is / is not empty.”

InessaG
Level 5 ●●●●●
Forum|alt.badge.img+19
  • InessaG
  • Level 5 ●●●●●
  • January 29, 2024

Another option is to go into your survey, filter for blanks, and bulk update that field value to “Blank” or “Unknown”.

N
Level 4 ●●●●
Forum|alt.badge.img+4
  • Neha Tank
  • Author
  • Level 4 ●●●●
  • January 30, 2024

Thanks @omkarkewat , it worked fine. @InessaG , there might be data coming in future with blank. So I couldn’t use the option.

Thanks.

Terms & ConditionsAccessibility statement