New NPS Implementation for Premium Motorcycle Business | XM Community
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Dear Members of Qualtrics XM Community,

 

Please guide me on the various touchpoints that I can cover to set-up an effective NPS program for the Premium Motorcycles business.

Hi @Aayush Nayak , You can try with below touch points:

  • Post-Purchase Experience
  • After Service/Maintenance
  • Customer Support 
  • Periodic customer check-ins

Thank You

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