Use in the Outer Loop based on the result of the customer's voice (use of artificial intelligence) | XM Community
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Hello everybody.I am a new customer of the Qualtrics Platform, I purchased the CX module.I would really like to use the Artificial Intelligence part of the Platform.For example: Based on the results of the research or a database I uploaded, I would like to use the resources to find out where my client's biggest pain points are.Is there such a possibility, what would be the functionality / module for this?Thank you very muchAndré Missano+55 11 98989-6633

Hi Andre,

I have also been looking into that and I believe this will involve the usage of Text iQ and Stats iQ. 

I recommend On-Demand Video courses available on Basecamp. I have attached links to those you might find interesting:

https://basecamp.qualtrics.com/using-stats-iq-to-identify-key-drivers

https://basecamp.qualtrics.com/using-text-iq-to-analyze-comments

https://basecamp.qualtrics.com/using-stats-iq-to-analyze-data

Best, 

Dominica

 

Hi Andre,

I have also been looking into that and I believe this will involve the usage of Text iQ and Stats iQ. 

I recommend On-Demand Video courses available on Basecamp. I have attached links to those you might find interesting:

https://basecamp.qualtrics.com/using-stats-iq-to-identify-key-drivers

https://basecamp.qualtrics.com/using-text-iq-to-analyze-comments

https://basecamp.qualtrics.com/using-stats-iq-to-analyze-data

Best, 

Dominica

 

Hi Dominica, 

Thank you very much for the tips.

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