What’s New
Submit Ideas for the Customer Success Hub
The new feature request portal is powered entirely by our customers. You can now submit feature requests and enhancements for the Customer Success Hub and track their status throughout the review and development process. Check it out.
Harnessing AI to Elevate Your Customer Experience
In this on-demand webinar, we’ll explore how 100+ CX leaders have overcome the challenges to successful AI adoption and transformation. We’ll also showcase how Qualtrics has embraced AI to deliver enhanced CX features. Watch now.
7 Types of Data for Modern XM Programs
Historically, CX teams relied primarily on survey-based feedback; but with recent tech advancements, there’s now a multitude of different data elements to incorporate. XMI breaks down the 7 types of data a diverse listening program should capture. Read here.
How Generative AI Enables Modern XM
With innovative technologies and data-driven insights, experience management continues to evolve from an outdated practice to a modernized approach - So with all this talk about AI, how exactly does it fit into XM? Learn more.
Upcoming Events
XM Community Connect: Following up on Feedback
October 11. Register here.
Onboarding Webinar: Introduction to the Qualtrics Platform
October 11. Register here.
Learn Qualtrics Live
November 7-9. Register here.
To see all of our upcoming events, please visit our events calendar.