Confidentiality Breach with current 360° | XM Community
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Confidentiality Breach with current 360°

  • November 17, 2022
  • 1 reply
  • 64 views
M
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With the current way the 360° works, someone launching their own 360° (we have a self served approach) can load a report one day, ask someone to still answer, then load the report again and easily see what that person has written thus breaching basic confidentiality principles.
How is Qualtrics responding to this threat?🌩️

1 reply

bgooldfed
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  • bgooldfed
  • Level 4 ●●●●
  • November 17, 2022

Hi MaellePernelle,
Your probably better of raising this with the Qualtrics support team to see if there's some special controls in the product you can use.
My own two cents - assuming the report is accessible to all, couldn't anyone do this with an anonymous survey by asking a single person to take it? This seems like a social vulnerability rather than a technical one.
The only solution I can think of would be to withhold access to reporting until a set date, or only update it after a certain number of responses etc.

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