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Employee Experience

Discuss EX product solutions, best practices, & more

683 Topics
JuanBotta
Qualtrics Employee
JuanBottaQualtrics Employee
published in EX News
📰 March XM Insider: Employee Experience
📰 March XM Insider: Employee Experience

What’s New X4 2024 Agenda for Salt Lake City is Now Live!The X4 2024 agenda features 7 tracks, 50+ speakers from world-class brands and mainstage conversations with Michelle Obama, Dwyane Wade, Lindsey Vonn, and more. Plan your X4 experience in Salt Lake City today. See the agenda. Get the Help You Need in the Customer Success HubAll of Qualtrics’ resources are now available all in one place: the Customer Success Hub! The Hub is an always-on, one-stop shop to make it easy for you to manage your license, grow your Qualtrics expertise, connect with your account team, and much more! Access your Hub. AI Impact in the Global Workplace: Qualtrics StudyGlobal study by Qualtrics unveils optimism and concern about AI in the workplace from employees and customers. Balancing tech benefits and human ethics is key. Learn more. Take Your Skills to the Next Level with Qualtrics CertificationsElevate your XM proficiency with Qualtrics Certifications in key experience domains. Master tools, gain recogn

1261
IRENDONJLL0
QPN Level 3 ●●●
JuanBotta
Qualtrics Employee
JuanBottaQualtrics Employee
published in EX News
📰 February XM Insider: Employee Experience
📰 February XM Insider: Employee Experience

What’s New Driving HR Impact: Building an EX Center of ExcellenceDiscover how an XM CoE can transform your business—drive superior experiences for customers and employees. Dive in for key strategies. Read more! Collaborate with other HR professionals online in the XM CommunityJoin our free Community by becoming a member! Ask questions, get help, access our Rank and Rewards program, and gain direct access to Qualtrics product leaders. Join now! Curated Help Available in the Customer Success HubAll of Qualtrics’ resources are now available all in one place: the Customer Success Hub! The Hub is an always-on, one-stop shop to make it easy for you to manage your license, grow your Qualtrics expertise, connect with your account team, and much more! Explore your Hub. Register for X4 2024Registration is still live for X4 in Salt Lake City! Join 10,000 XM professionals for three days of product training, keynote speakers, and concerts, and more. Reserve your ticket now before they get sold out.

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JuanBotta
Qualtrics Employee
B
Level 1 ●
benchLevel 1 ●
asked in Employee Lifecycle
How to automate the scheduling of survey reminders for EX lifecycle surveys

Based on the new EX Lifecycle emails (https://www.qualtrics.com/support/employee-experience/creating-ee-project/messages-tab/message-automation-el/) functionality, it doesn’t appear to be possible to automate the scheduling and sending of project participation reminders.Previously I could schedule the survey reminder email, how many times the reminder would be sent, and how many days to wait before sending a reminder.All this functionality appears to have been stripped from this upgraded emails distribution tool.Does anyone currently use this on an EX lifecycle project with the legacy email distribution functionality? 

52215
AlonsoC
Administrator
YenMejia_Voce
QPN Level 4 ●●●●
YenMejia_VoceQPN Level 4 ●●●●
asked in Employee Engagement
Issue with sms distribution

Dear colleagues from EX,I hope you are well. I am reaching out to inquire if any of you have encountered a situation where, during the distribution of surveys via SMS, the sent history and consumed credits reflect successful transmission, but the message never reaches its intended recipient?I would greatly appreciate your insights and any suggestions on how to address this issue. Is there any additional step that should be taken to ensure that messages are delivered correctly?I look forward to your feedback and appreciate any guidance you can provide.

2302
M
R
rineesh.ap
asked in Employee 360
Added a new column to my SFTP file, but it’s not showing up in the “Load Users into EX Directory” task’s source field dropdown.

Hi XM Community,I’m working on a scheduled workflow in Qualtrics to load users into the EX Directory. Added a new column to my SFTP file, but it’s not showing up in the “Load Users into EX Directory” task’s source field dropdown. I’ve previewed the file in the SFTP task and re-saved the workflow, but no luck.Has anyone faced this issue or found a workaround to refresh the schema?Appreciate any insights—thanks in advance!

50
R
PeeyushBansal
Level 6 ●●●●●●
PeeyushBansalLevel 6 ●●●●●●
asked in Employee Engagement
Employee journey analytics

Can you share how the dashboard looks for this project, have you merged more then 2 data sets and what kind of insights you are finding using EX employee journey analytics project.

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PeeyushBansal
Level 6 ●●●●●●
S
Level 1 ●
Space - the final frontierLevel 1 ●
asked in Employee Engagement
Update EX answering data set possible?

Hi *,setting:Survey with test responses. Try to update for the existing responses one exisiting open comment question with values. The import only with uniqueID and open questions was mapped and accepted by the system but at the end I get the message 0 of xxx are updated.I used the export of the data and shorten it to the two cols.Any ideas? Need more info?Thx 

50
S
Level 1 ●
SeanS
Qualtrics Employee
SeanSQualtrics Employee
published in Employee Engagement
Now every frontline manager can be an Engagement expert-- Engagement Headlines now available

 Managers are key to unlocking maximum team productivity and engagement, but today managers are overstretched and burned out. Their team may have gotten bigger, their responsibilities have gotten broader, and it's likely they are losing touch with their employees - especially those that work remotely.If managers can’t connect with or build trust or empathy with their team, it is a perfect recipe for disaster including presentism, attrition and low productivity - putting the entire organization at risk.This is why we developed the new Engagement Headlines widget. This new purpose-built dashboard widget provides managers with their own personalized engagement results in an engaging and simple layout, so they know exactly what they're doing well, and what to focus on for improvement. Curated insights automatically point managers toward the right actions, and integration with Idea Boards and Action Planning unlocks collaboration with employees to ensure action plans are aligned to team nee

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H
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Employee Engagement
distribution randomization EX projects

Hi!I have a EX survey that i would like to distribute randomly every month and that previous users wouldn't retake it in at least 5 months. Do you guys have any ideas of how can i do this? Thanks!😊 

603
M
E
eileen_18
asked in Employee Engagement
Duplicating an EX Engagement Survey Dashboard

I thought when I copied another survey engagement project, the dashboard would also copy. Is there another way to copy a dashboard from one survey project to another in EX?

252
M
M
Level 1 ●
MathieuBeaudoinBRPLevel 1 ●
asked in Employee Lifecycle
See participation rates filtered by time

Hello to the community, We have an onboarding survey sent to every new office employee across our organization for which we have built a dashboard. We currently have a participation rate table by country which gives us data on how many people were invited and how many people responded.I would like to filter that information by time periods (e.g. from Jan 1st to March 31st) so we can follow up on our hirings. However, I’ve noticed that data was not showing and read that time filtering was unavailable for participation rate table. Is there a workaround for this? I feel the data is so close to get, I would appreciate any recommendations on what I could do to have the information we need.

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Nanditha MM
Level 4 ●●●●
A
amandajames2012
asked in Employee Lifecycle
WHY CAN'T EX RESPONSE RATE WIDGET BY FILTERED BY TIME?????

I don’t understand why the EX response rate widget can’t be filtered by time. Makes no sense to me. It is showing response rate for the entire life of the survey. For ongoing surveys like onboarding and exit…seeing a response rate for the life of the survey is not helpful. My internal stakeholders want to know what our response rate was for a certain period of time (i.e. last quarter, last year, etc.) And, they want to see how response rates change over time, so we can evaluate distribution strategies, communication strategies, etc. They also want to be able to see if different populations have higher or lower response rates than others. I can filter the widget by all of my various metadata….but, again can’t see that over time. I’m having to spend all this extra time and energy manually calculating response rates outside of the Qualtrics platform. And, it isn’t an easy task. Because you have to try and merge data from the participant’s tab (which shows if they respondent or not) with t

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XM_JoshB
Level 5 ●●●●●
H
Holley
asked in Employee Lifecycle
Ideas to improve the hierarchical filter experience

We’ve recently transitioned to Qualtrics and launched our EX Onboarding and Exit dashboards. We’ve found the filters, in particularly the hierarchical filters, not very user friendly and time consuming. Example: a team member in China wants to filter their report to show only “Beijing”. In the location filter they would like to search “Beijing” or jump to the “city” layer but can’t. Instead the team member needs to select each level of the hierarchical filter until they get to the level needed i.e. Region> sub region> Country> state> city. We’ve had immediate negative feedback on the experience from the HR community (“very basic looking, “needs a search” “Time consuming to not be able to jump the level and having to click through each level”). Has anyone come across a work around or better user experience they can suggest for hierarchical filters?We use these filters for our sup org and location in our onboarding and exit dashboards. We built the the meta data into hierarch

181
E
S
Level 1 ●
Space - the final frontierLevel 1 ●
asked in Employee Engagement
Update dashboard data with new questions?

Hi,we have a configured EX dashboard with several questions from the survey.When we now adding questions to the survey they do not show up in the dashboard (data).I know that I can add the new questions question by question in the data source tab.But is there maybe a more “elegant” way to update the dashboard data by refreshing it completely without messing up the whole dashboard??Thx

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S
Level 1 ●
K
katrtaylor
posted in Employee Lifecycle
Best Practices Launching Candidate Experience Surveys

How did your company address potential survey fatigue?Did you limit the amount of surveys a single candidate would receive even if they had applied to multiple positions in a month? Curious if you implemented survey invite limits at the Screen or Interview stage at all. How many questions did you ask at each stage?Also curious if you surveyed Executive candidates, and if the methodology matched the normal invites for ‘regular’ candidates.

373
SteveBelgraver
Level 5 ●●●●●
A
Apollonia Goll
asked in Employee Engagement
Customize "Retake survey" message

How can I customize the “Retake Survey” message?  

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M
Level 2 ●●
D
danellegodinez13
asked in Employee Lifecycle
Has anyone been successful with creating a new Employee Journey Analytics project from scratch ? (2 Engagement, onboarding, exit ) I keep getting error for too many rows

Helo Everyone, I am trying to utilize the creating a new Employee Journey Analytics project from scratch so that i can combine my 2 engagement surveys (2022 & 2024) , my onboarding 90 day and my exit survey (4 total surveys) together to see how our lifecycle data compares to engagement and the EX25 KPI’s. I ran this a few times and I keep getting an error for too many rows. What have others used to set up and did you join data and aggregate also?  I know that joining data and aggregating data are two options and not sure if I'm setting this up correctly.  I used a main demographic “branch” that all surveys have.  below is the model I built and waiting for this to regenerate. Thank you!    

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S
Q
Level 2 ●●
QS17Level 2 ●●
asked in Employee Lifecycle
Response export automation without personal details

Hello All, Is there any automated solution to export the data without any personal information like Email, First Name, Last Name?

282
rochak_khandelwal
Level 4 ●●●●
V
Vripley
asked in Employee Engagement
Code for updating Next and Previous button colors

Is there code to change the color of a next and previous button in a survey?

171
TomG
Level 8 ●●●●●●●●
C
CHROXM
asked in Employee Engagement
Hierarchy Issue with One Manager

Hello Exper Community Members! I am having an issue with one manager profile and subsequently SOME of his direct reports under him. I have resolved similar issue for manager in another country but just cannot get this one to work. I have tried re-importing by csv file and manually at Global Directory and Project level and just cannot get him to show up in hierarchy. I am wondering if the issue is memory / cache? Thank you for any insights. 

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C
Livia B
Level 3 ●●●
Livia BLevel 3 ●●●
asked in Employee Engagement
Cant see translated labels in Dashboard, evemif they are visible in the file for translation

Hi team,  We added a translation of labels in our EX Engagement Dashboard, and it only took partially the name of sources in the translation. Even if we see in the file all translated fields, they dont reflect in the dashboard.We tried uploading the file more times, but it doesnt refresh the data. Is there some advice for this?  Thank you Livia B

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Livia B
Level 3 ●●●
K
QPN Level 2 ●●
karen_split-pinQPN Level 2 ●●
asked in Employee Engagement
TextiQ query

Hi there, does any know if it is possible to do a query in TextiQ that looks for comments where the word “No” is the only comment people have made.  The client would like to add these to a “No comment” topic.  Many people just just written “no”.Thanks!

856
K
Level 1 ●
L
lcarlsonSAMA
asked in Employee 360
Need a widget/report/dashboard-page showing sent/received 360-surveys

There is data (available somewhere) to support this but I can’t find it/have restricted access/something.My participants’ leaders want status reports that include Subject-identifier, how many nominations were sent and how many received by relationship-type.  See attached file for the desired display.I’ve been manipulating the exported data to create the following in excel but it should be possible within the 360-platform as all the information is available -- nominations sent is part of the upload/relationships of the subject-detail, and there’s even a widget-filter for “nominations sent” in the dashboard builder (that doesn’t work -- it only returns completed responses).  The # SENT data (used to initialize the 360-program) is from the upload files (we currently do not allow subjects to add/modify their evaluators)I would be forever grateful if someone out there has figured out how to do this inside Q-360.In dashboards, I can create parts of the chart with a page-filter of relationshi

381
D
Level 2 ●●
ManfredBM
Level 5 ●●●●●
ManfredBMLevel 5 ●●●●●
asked in Employee Engagement
Filter - EX Heat Map Widget

Hi,I’m using the Heat Map Widget on my EX Pulse Dashboard.We have meanwhile several waves of feedback.The ‘breakout’ columns of the Heat Map Widget respect the page filter (e.g. data source = May wave). The first column (comparison column) does not respect the page filter. This leads to the situation, that the results across ALL WAVES are displayed in the first column.The explanation text in the widget configuration window states that this is “intended behaviour” (=all data sources will be used).My question:Is there any way to filter the Heat Map Widget by the data source?I only want the data from the May wave to be used in this widget.  Using the widget filter didn’t work either …Thanks!Manfred  

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J
Level 4 ●●●●
J
Jessica Karina
asked in Employee Engagement
Experience with Text iQ and Sentiment Analysis

Hi everyone,I’d like to hear about your experiences using Qualtrics' Text iQ for analyzing open-ended responses. In our case, we rely heavily on comments as one of our richest sources of qualitative insights.Has the built-in sentiment analysis been sufficient for your needs? Or have you found it necessary to complement it with external tools or manual coding to get a more complete understanding of the data?Any examples or suggestions would be greatly appreciated!Thanks in advance.

462
kgillis
Level 6 ●●●●●●

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