360 | XM Community

Employee 360

Discuss 360 solutions, best practices, and more.

  • 142 Topics
  • 241 Replies

142 Topics

chackbusch
Level 4 ●●●●
chackbuschLevel 4 ●●●●
asked in Employee 360

Add participant portal link to evaluator and dashboard invite in 360 project

Our employees should always start the process from the participant portal. Within the messages of the 360 project, it is possible to add the ThreeSixtyLink piped text. However, it depends on the message type how the link is resolved.For evaluator invite, the piped text includes the direct link to the survey For the dashboard invite and custom messages, the piped text includes something like https://brandId.qualtrics.com/360/?q_ts_id=TS_projectId&brand=brandId&_=1All the participants will have access to the Qualtrics platform via SSO. Our preferred approach would be to always navigate them to the participant portal - also within the evaluator invite. I think the link below would achieve this: https://brandid.qualtrics.com/EX/ParticipantPortal/MyProjects?ThreeSixtyID=TS_projectId&ContextThreeSixtyID=TS_projectIdbrandId and projectId to be replaced with the actual IDs… Did anyone try the same in the past and can confirm?

2
chackbusch
Level 4 ●●●●
12 days ago
K
Level 2 ●●
Krishna PrabhuLevel 2 ●●
posted in Employee 360

360 Report

Hi Experts, Please help to generate the 360 standard reports

2
chackbusch
Level 4 ●●●●
12 days ago
V
Vikramsairam
asked in Employee 360

Geeting error The evaluation can no longer be completed.

Hello team,I have configured an engagement survey in test system. We are facing errors while testing the survey.Errors are :Too many failed log in attemptsThe evaluation can no longer be completed.Could you please advice. Regards,Vikram. 

2
chackbusch
Level 4 ●●●●
1 month ago
chackbusch
Level 4 ●●●●
chackbuschLevel 4 ●●●●
asked in Employee 360

360 evaluation without user

I was just wondering if it is possible to nominate someone to provide feedback which is not part of the organization and does not have a Qualtrics user. What would be the best process here? Is it mandatory to create some user in this case and add the credentials piped text in the invite to grant access? Or is it somehow possible without credentials? BestChristian

0
chackbusch
Level 4 ●●●●
1 month ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Employee 360

Data is not populating in my report

The data is not populating in the report. I know the data is still there because I can download it as a spreadsheet, but it doesn't show up in the report. What is going on?

8
W
Level 1 ●
3 months ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Employee 360

360 reports not loading the answers

HiI am having an issue with reports.Regardless of the user i select the reports always shows as if it had only one answer and when i download the report i get this message:You do not meet the requirements to view your report. Contact your organization administrator.I am a brand administrator user.  I took off the anonymity requirements to check if that was the issue but i keep getting the same error.i was trying to check with an user who already has more than 4 responses but the reports keep showing just one response. Anyone experienced something like this and knows how to fix it?

1
chackbusch
Level 4 ●●●●
5 months ago
S
QPN Level 1 ●
sahanaQPN Level 1 ●
asked in Employee 360

QR Code for 360 survey

I have a 360 survey but i do not have the emails or phone number of all the participants to reach.Is there any way i can distribute this survey via  QR code in Qualtrics not in online QR code generator.

3
chackbusch
Level 4 ●●●●
5 months ago
A
QPN Level 2 ●●
adityadave1810QPN Level 2 ●●
posted in Employee 360

Thoughts on 360 Survey Retakes Restrictions

Hi XM community folks, in EX 360 surveys, I wanted to have your views on one of the use case - As we all know, that 360 assessments can be taken any number of times by the evaluators as long as the survey is open. This is the intended Qualtrics functionality for 360 product so that evaluators can make edits in assessments in case they want to. While I understand this is a very good functionality so that one can make amends to the evaluations when surveys are live, one of my client raised a concern stating that what if my subject scolds me the next day and then I go into the assessment and edit the assessment taking into consideration that he shouted at me. So as an evaluator for that subject, now I take it personally and I edit my response preferably changing my survey positive responses to negative for that particular subject. So shouldn’t in this case, we should have a feature in 360 where we have a choice to allow respondents to amend their already submitted responses or to not allo

2
J
5 months ago
L
lcarlsonSAMA
asked in Employee 360

Need a widget/report/dashboard-page showing sent/received 360-surveys

There is data (available somewhere) to support this but I can’t find it/have restricted access/something.My participants’ leaders want status reports that include Subject-identifier, how many nominations were sent and how many received by relationship-type.  See attached file for the desired display.I’ve been manipulating the exported data to create the following in excel but it should be possible within the 360-platform as all the information is available -- nominations sent is part of the upload/relationships of the subject-detail, and there’s even a widget-filter for “nominations sent” in the dashboard builder (that doesn’t work -- it only returns completed responses).  The # SENT data (used to initialize the 360-program) is from the upload files (we currently do not allow subjects to add/modify their evaluators)I would be forever grateful if someone out there has figured out how to do this inside Q-360.In dashboards, I can create parts of the chart with a page-filter of relationshi

0
L
5 months ago
K
KNGNWM
asked in Employee 360

360: Data from other subject's reports showing when I use the "breakout" feature for text responses

I am building a 360 report that includes data from self, manager, peers, and direct reports. In the written comments questions, I would like to be able to show the following to display all responses from “others” in one area: Question 1Manager response: text herePeers responses:text heretext heretext hereDirect Reports responses: text heretext heretext here The “Breakout feature” appears to do this, but when I use it, responses from evaluators for different subjects are also appearing on the report. What am I doing wrong??  

0
K
9 months ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Employee 360

Can i add a header on a report?

Hi I am creating a 360 report and i want to add a image as a header in all the pages but the first one and for it to be static. Does anyone know if this is possible, i have found how to add a footer but haven't been able to add a header.

2
E
QPN Level 4 ●●●●
9 months ago
A
Anviscardi
asked in Employee 360

Continuous feedback

Hello!I need some suggestions for  setting-up a particular  feedback-release program in Qualtrics. What I need is a project in which, on a continuous basis and when desired, manager can release a performance/development feedback to their direct reports.I am wondering to use a 360 proejct, but I would need some info about the steps to configure a workflow/set of options allowing this kind of process. Thanks! 

2
A
9 months ago
G
G2000
asked in Employee 360

360: Pipe SUBJECT'S average score into EVALUTOR'S Survey

Hi All,I have a peculiar question / use case:I am looking for the ability to pipe the subject’s average score across their previous evaluators (from a scoring category, or from a questions [which would be a work around]) into the survey for future evaluators.In short, I’d like to display something like “Previous evaluators have rated this subject a 4.5 on average” into the survey for a new evaluator. As far as I can tell, we can pipe in subject’s metadata into evaluators’ surveys - but I’d love a way to pipe in the subject’s previous evaluators’ answers into an evaluator’s new response. Any ideas how to accomplish this?Thanks!

2
G
10 months ago
A
QPN Level 2 ●●
adityadave1810QPN Level 2 ●●
asked in Employee 360

Question on 180 feedback surveys (configured using 360 module)

Hi team,I am helping one of my clients to gather feedback from direct reports for their managers using 360 surveys. Can someone please help me with information on what is the best threshold value we can set when it comes to analyzing positive and negative gaps between self and direct report ratings for a particular manager in gap charts and scoring overview widgets?Any information/input would be highly appreciated. I am just helping my client to let her know what has been the experience of other users here. Thank you in advance!

2
A
Level 5 ●●●●●
10 months ago
A
QPN Level 2 ●●
adityadave1810QPN Level 2 ●●
asked in Employee 360

360 Surveys

Hi XM community folks, in EX 360 surveys, I wanted to have your views on one of the use case - As we all know, that 360 assessments can be taken any number of times by the evaluators as long as the survey is open. This is the intended Qualtrics functionality for 360 product so that evaluators can make edits in assessments in case they want to. While I understand this is a very good functionality so that one can make amends to the evaluations when surveys are live, one of my client raised a concern stating that what if my subject scolds me the next day and then I go into the assessment and edit the assessment taking into consideration that he shouted at me. So as an evaluator for that subject, now I take it personally and I edit my response preferably changing my survey positive responses to negative for that particular subject. So shouldn’t in this case, we should have a feature in 360 where we have a choice to allow respondents to amend their already submitted responses or to not allo

2
ElieD
QPN Level 4 ●●●●
10 months ago
K
KWadmin
asked in Employee 360

NA column in data tables

The attached screenshot shows a data table from a 360 report. It is a simple count of how many managers, peers, and directs rated the target SD, D, A, or SA. Yet I cannot find a way to add in a column for a count of how many managers, peers, and directs, also rated the target as NA. I’d like that column to appear between SA and the total.

2
ElieD
QPN Level 4 ●●●●
11 months ago
S
QPN Level 1 ●
sahanaQPN Level 1 ●
asked in Employee 360

360 degree survey- How to set min max validation for side by side question

In the below img how to set a validation : we need to select Minimum 1 department all 3 entries and max 3 departments all 3 entries should be config.Please give the solution, Thanks in Advance 

1
Nam Nguyen
QPN Level 7 ●●●●●●●
11 months ago
L
lcarlsonSAMA
posted in Employee 360

I need to add a widget to a dashboard that shows Nominations Sent by relationship-type for a filtered group of users

The data I’m looking for is shown by Q-360 when you display an individual’s details from the admin-page.  But I cannot figure out a way to access this same detail by a group of individuals.  In our case we run assessments for our corporate-members so the “group filter” would be (subject)company_name and Assessment_Launch_Date.The widgets I (user) can access only pull from the completed-data.  Yet what my customer-contacts (not the subject, but usually an HR or Sales-Exec) want to know is who HAS NOT completed the evaluations. Additionally there is a Nominations Sent filter-element that turns out to be very misleading -- it is not the sent information as imported because again this is only pulling from the completed-data.  “Nominations Sent” of completed-only data is not nominations sent, it’s evaluations received.I am currently using an external spread-sheet and tracking the “sents” from the original up-load sheet;  however doing this with a dashboard will be far more efficient and les

0
L
11 months ago
C
courtneyha
asked in Employee 360

New 360 Participant Portal

I am looking for resources/demo login options to the new 360 Participant Portal launching August 16. The email I received today says to visit the Participant Portal (360) page for questions on the new version but they are all still the old versions. I haven’t seen any other discussions started yet on here. When can admins expect more resources and access to demo versions to create job aids for our many employees using this platform in the next month. 

0
C
1 year ago
P
Patricia Eugercios
asked in Employee 360

Admin and evaluator in a survey in Qualtrics

Hi,  I´ve seen for the role ´´Brand Admin´´ it has been deployeed a first screen when login in Qualtrics in which you can choose whether you would like to land in Qualtrics in your admin account or as a participant to provide feedback in a survey.  Could this be deployed as well for the role ´´employee insights admin´´? It will be much easier for admins in Qualtrics to find the surveys in which they need to provide feedback. Maybe renaming them could also help. Thank you! 

2
JoseS
Former XM Community Team Member
1 year ago
R
Rabia
asked in Employee 360

360 subject report: hide a question label

HiI want to show together a bar chart and a gap chart for every question.The question is repeating for both the bar chart and the gap chart and it does not look nice.I would like to hide the question names from both and add a free text for a better look but could not find a way to hide just the question label. 

0
R
1 year ago
S
Level 1 ●
SainiMLevel 1 ●
asked in Employee 360

"No opportunity to observe" shows up as a 0 in data analysis

Hi there,I have a 360 survey set up with the option of "No opportunity to observe" on some of the questions. When this option is selected, the response to that question is considered "empty" by Qualtrics. However, when this empty response is grouped in aggregate, it will display as 0.This is skewing my reports. When I set up the report and try to pull the minimum values of the report, I get 0 for most since some individuals selected the “no opportunity to observe” option. Yet the answer should not be 0, at the least it should be a 1 as the  options are a scale from 1-7.Qualtrics help support said there is no work around for this...hoping someone can help me.

6
S
Level 1 ●
1 year ago
P
Patricia Eugercios
posted in Employee 360

Admin and evaluator in a survey in Qualtrics

Hi,  I´ve seen for the role ´´Brand Admin´´ it has been deployeed a first screen when login in Qualtrics in which you can choose whether you would like to land in Qualtrics in your admin account or as a participant to provide feedback in a survey.  Could this be deployed as well for the role ´´employee insights admin´´? It will be much easier for admins in Qualtrics to find the surveys in which they need to provide feedback. Maybe renaming them could also help. Thank you! 

1
EricT
QPN Level 2 ●●
1 year ago
B
boryanaz
posted in Employee 360

Dynamic (customizable) survey

Dear Community,I was wondering if anyone could help with ideas on how the execute the below:-It is needed that I find out a way to display questions to each subject, according to what is inserted in an excel import template, for example:John Doe - Q1: How are you?, Q2: How would you rate ...? Q3: Are you familiar with...?Jane Doe - Q1: Would you ...?, Q2: What do you think....?The answer options would be the same for each question, but the difficulty comes from that the questions are formulated differently and are a different number for each subject. So I have tried using display logic with different conditions and using embedded data for the questions, however, I have not been able to quite succeed in this. I would appreciate any tips on how I can make this work in the 360 module. Thank you in advance!Kind regards,Boryana

6
B
1 year ago
M
MaellePernelle
posted in Employee 360

Confidentiality Breach with current 360°

With the current way the 360° works, someone launching their own 360° (we have a self served approach) can load a report one day, ask someone to still answer, then load the report again and easily see what that person has written thus breaching basic confidentiality principles.How is Qualtrics responding to this threat?🌩️

1
bgooldfed
Level 4 ●●●●
1 year ago

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