Dashboard error with comparisons | XM Community
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Dashboard error with comparisons


Userlevel 2
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Hello everyone,
I set up a dashboard for an ad hoc employee reaserch survey using, among others, an engagement summary widget.
I added some comparisons to it but not every comparion is shown and the widget has an allert on top of it.
Immagine 2022-07-04 131433.png
Anyone knows what could have caused it?

Thank you in advance,

Gaia


4 replies

Userlevel 5
Badge +24

gaiadm_ ,

If you hover or click on the alert does it give you any additional information? I find when this is happening it is usually saying that either the data does not exist (perhaps a missing field in the settings tab) or the data is in the wrong format (for data format types see this article:https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/dashboard-data/data-compatibility/)
Thomas

Userlevel 2
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ThomasW_IronMountain
thank you for your response! Unfortunately the error does not give me any additional info. I'm guessing it might be linked to the number of responses collected

Userlevel 5
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gaiadm_ ,
I forgot to ask, is this a CX or an EX dashboard? My experience is much more in the CX dashboard and this isn't looking that familiar to me, so perhaps this is an EX dashboard and a question for an EX expert?

Userlevel 2
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Yes sorry, it's indeed an EX dashboard 😊 thank you so much for your help

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