How do I include a logo in an email distribution, so it actually appears in the message? | XM Community
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How do I include a logo in an email distribution, so it actually appears in the message?

  • 8 March 2018
  • 5 replies
  • 128 views

I need to include a logo in a distribution email, but simply inserting the image does not seem to work. It shows in the message draft, but when I send a preview email it doesn't appear.
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Best answer by ACTUserF 6 April 2018, 14:41

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5 replies

Userlevel 1
Badge +9
Thanks I will try this.
See if your client is saving the message before sending a test message to his/her self or others? That seemed to do the trick for me.
Userlevel 1
Badge +9
Hi, did you find a resolution to this? My client is having the same problem.
I'm sending it to myself, and am able to see images/logos in other messages I receive.
Userlevel 7
Badge +7
Are you sure your email provider isn't blocking images in the message? This should work using the method you described.

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