Overall Engagement Score Definition | XM Community
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Overall Engagement Score Definition

  • 30 October 2023
  • 1 reply
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Is there a simple way to classify an overall level of engagement score I know that over 70% engagement score is “favorable” but is there a more granular definition for a CEO that wants more specifics?  

How would you characterize 60%? Somewhat favorable but still a lot of work to do.  Does Qualtrics have a standard to share? 

Thank you!


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