Assistance Needed: Qualtrics to SuccessFactors Integration Issue | XM Community
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Hello Community,

We are encountering an issue with our integration between Qualtrics and SuccessFactors. The error message we receive is: "Unable to connect account; review credentials and try again."

We have already checked the following details:

  • Username
  • API Key
  • Datacenter Domain
  • X.509 Certificate Private Key: ...
  • Company ID

Despite confirming that these details are correct, we are still facing connection issues. Has anyone experienced a similar problem or have suggestions on how to resolve it? Any assistance or advice would be greatly appreciated.

 

Regards | Savio

Hi @SavioJames,
I face exact the same issue. Did you find a solution on this?

Thanks.

BR.
Ib


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