¿How can I trigger a survey to be sent out once a ticket in Zoho has been closed? (JSON) | XM Community
Skip to main content

I was told to use a JSON event. Could anyone explain how to do it?

@AlejandraR Check this out: JSON Event (qualtrics.com)
As I understand, your Zoho ticket closed event will send API to this Qualtrics Endpoint that will trigger a distribution workflow in Qualtrics.

 

Hi @AlejandraR, were you able to sort this out?

Leave a Reply


Terms & Conditions