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Maintaining Continuous Salesforce Connection for Survey Responses

  • 20 May 2024
  • 0 replies
  • 38 views

I've created a survey that pushes responses to a Salesforce object upon completion. I've connected to Salesforce using OAuth in Workflow, but the connection disconnects every 24 hours. How can I maintain a continuous connection without it disconnecting?

Error: 
{
"name": "Make sure you've included all required credentials, the credentials are up to date, and you have been granted permissions to run the task from your Qualtrics administrator or the task owner.", "message": "Refresh token is expired, refresh the credential connection.",
"needRetry": false
}

Please help me with this. 
Thank You.

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