Hi,
I have a question in my survey which has responses as (Strongly disagree to strongly agree), I want these responses to flow back to Salesforce as numeric values, can this be done through qualtrics?
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Yes, when you do response mapping please make sure to select "Selected choice recode"
I hope you've turned-on the recode value for that question, if not then please do so.
Here is the documentation for response mapping:
https://www.qualtrics.com/support/integrations/salesforce-integration/response-mapping/
I hope you've turned-on the recode value for that question, if not then please do so.
Here is the documentation for response mapping:
https://www.qualtrics.com/support/integrations/salesforce-integration/response-mapping/
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