SMS Distributions in XM Directory and Distribution Information | XM Community
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I have a question for those of you with experience using SMS distribution (1-way / individual survey link) within Qualtrics.

 

We are exploring integrating one SMS provider with Qualtrics and I need help confirming some information regarding distribution data. 

 

I’d like to ensure it is possible to export SMS distribution details, such as distribution date, total successful SMS messages, total failed SMS messages, etc., to an external system via SFTP - To be more specific, I need a list of all customers' External Data References and the status of each SMS message (sent or failed).  

 

Could anyone tell me if we can access this type of data within Qualtrics? It’s important to the project create a daily routine to send this information outside Qualtrics at the end of each day. 

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