Survey + chat | XM Community
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Survey + chat

  • 30 October 2023
  • 1 reply
  • 62 views

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Hello! :)

I'm interested in conducting a survey that, after the first five questions, provides participants with a 5-minute chat break. During this break, participants will be assigned specific roles based on their initial responses and I would like to store the chats’ content for analysis. Following the chat session, participants will return to the survey to answer additional questions.

Do you know if it's feasible to implement this in Qualtrics? If not, can you recommend a platform that supports such a survey design?

Thank you in advance!


1 reply

Userlevel 6
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I do not believe this is feasible within Qualtrics, but integrating with a platform like ChatGPT might make this possible. I found this article: https://community.openai.com/t/qualtrics-within-survey-live-chat-integration/355146

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