Weekly Product Release Notes - August 16, 2023 | XM Community

Weekly Product Release Notes - August 16, 2023

  • 16 August 2023
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Weekly Product Release Notes - August 16, 2023
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Weekly Features - Released On Or Before August 16, 2023

 

CX

  • Benchmark Editor (CX): A new benchmark, the Business to Business benchmark, has been added for CX dashboards. This benchmark contains key CX metrics such as NPS, CSAT, Likelihood to Renew, and more using data from companies across 11 industries.

EX

  • Participants Options (360): The “Manager approves evaluations” setting has been removed. We recommend using “Manager approves reports” and / or “Manager approves nominations” instead.

XM Solutions

  • Hiring Manager Experience: New EX guided solution where users can gather feedback from hiring managers throughout the interview process.

 

Monthly Features - Released On August 16, 2023

 

EX

  • Engagement Headlines Widget: New widget for Engagement and EX 25 dashboards. This widget is designed to present key metrics to managers in a simple and engaging way that allows them to quickly identify areas of opportunity and celebration. Managers can easily create action plans and idea boards based on the insights surfaced in this widget.

  • Participant Portal: The interface for the participant portal in 360 projects has been updated with a streamlined experience and accessibility improvements. Note: The support site content for the updated Participant Portal will be published on August 16.

XM Platform

  • Imported Video and Audio Projects: New project type allows you to import media files into Qualtrics to use the video editor and sentiment analysis. 

  • Audio & Video Editor: The audio & video editor for video responses has been updated to include AI-powered analyses that summarize your videos and identify common themes across videos.

 

Weekly Features - Starting On & After August 23, 2023

 

Workflows

  • Output Search Within Workflow Run History: You can now search workflow run history based on task output values. Typing in a keyword or value will return a list of runs that contain that keyword or value. Search is not currently available for all task types.
  • Auto Retry Options for Task Failures: New setting for workflows that allows you to control how tasks in your workflow will be retried if they fail.

     

 

*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Weekly Product Release Notes here.


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