RECENT UPDATES | RELEASED ON OR BEFORE August 18, 2021

XM App

• Qualtrics XM App: Gov1 users can now access the notifications feed in the XM app. Push notifications are still unavailable to gov1 users.



CX & BX Dashboards



• Daylight Savings Time for Dashboards: Previously, dashboards did not support DST, causing discrepancy between times listed there and in other parts of the platform. Now all dashboards will be compatible with DST. This change does not apply to EX dashboards.



UPCOMING FEATURES* | STARTING ON AND AFTER August 25, 2021




CX Dashboards



• Coaching Priorities Widget: Shows contact center leaders a summary of their team’s performance, helping them determine where to focus coaching efforts.



Actions



• “Actions” is being renamed to “Workflows.” This change will apply both in the global page and in the tab in the survey. See Workflows Basic Overview for more.



FEEDBACK AND QUESTIONS



• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 


• If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.


• You can provide feedback on the Weekly Product Release Notes here.