Entries that are bolded indicate recent product updates.
- If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
- If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
- Actions Basic Overview: Tasks in actions now include an icon for users to get more information about the task with links directly to the relevant task support page.
- Extensions: Formerly called “App Integrations”. Tab renamed to align with industry terminology.
- Gauge Chart Widget: UX improvements to make positivity of scores more immediately obvious. Chart is changing from a half-circle to a horseshoe. (CX only.)
- B2B Command Center: New section about using the B2B setup with the XM Directory task to automate surveys to newly imported contacts.
- Mapping CX Dashboard Data: Dashboard data sources have a limit of 50 active data sources. Attempting to add a data source past this limit gives an error.
- Dashboard Data (EX): Dashboard data sources have a limit of 50 active data sets. Attempting to add a data source past this limit gives an error.