RECENT UPDATES | RELEASED ON OR BEFORE December 15, 2021
XM Platform
- Advanced Catalog Filtering: New filtering options have been added to the Catalog. Users can now use filter criteria to narrow their search, including Type of project, Use case, and XM category.
- Question library update: Now when you import questions or blocks to your survey from another library, the user interface has been visually refreshed. Valuable prebuilt content, such as the certified questions, are now easier to find.
- Results Dashboards: The Results tab in surveys has been redesigned. With this launch users will be able to create dashboard pages and widgets to display their survey data. Users can opt in to the new version of Results, and will have the option to switch back to the old version until September 5, 2022. After June 6, 2022, old Results-Reports will be read-only.
- Extract Data from Qualtrics File Service: Use workflows to extract data you’ve stored to the Qualtrics File Service and load it elsewhere in the platform, such as XM Directory.
- Enhanced Significance Testing: Enhancements to significance testing within Simple Charts in CX Dashboards, including the ability to perform significance testing across disjointed time periods, as well as significance testing across metrics.
- Accessible Widget Header, Details, and Actions: Widget headers, details, and actions for CX & EX Dashboards have been redesigned for accessibility. This feature will begin gradually rolling out December 8, 2021. It will be finished rolling out to all eligible customers by January 19, 2022.
- Facebook & Google for Reputation Management: The online reputation management project can now use Facebook or Google as a source. Unlike other ORMs, this update also comes with a new widget that allows users to reply to Facebook / Google reviews from right inside a dashboard.
- Search on Homepage: A search bar has been added to the homepage, allowing users to quickly find projects without having to navigate to the Projects page. This feature will be launching on January 5, 2022.
- Transaction Filters in XMD Search: Transactional data can now be used in filters in XM Directory, both when searching directory contacts and creating segments.
- Merge duplicate contacts: Wording changed from “consolidate contacts” to “merge duplicate contacts.” You can now create multiple rules for merging contacts rather than just one. Improved user interface.
- Table widget: A new, easy-to-use widget that lets you display dashboard results in a table. Available in all dashboard types, CX, EX, BX, etc.
- Experience Design for Workplaces: Office Program: A new EX solution created for company leadership and human resources teams to ensure employee feedback is considered in the development and implementation of an office location.
- If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
- If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
- You can provide feedback on the Weekly Product Release Notes here.
Workflows
CX & EX Dashboards
Reputation Management
UPCOMING FEATURES* | STARTING ON AND AFTER December 22, 2021
CoreXM
XM Directory
Dashboards
XM Solutions
FEEDBACK AND QUESTIONS
*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.