*Winter Holidays*: These are the last Weekly Release Notes for 2022. No new content or updates will be published to the Support Site, Support Portal, or Public Roadmap from December 22, 2022 to January 2, 2023.
Released On Or Before December 21, 2022
Workflows
- Zendesk Task & Zendesk Event: Minor updates including subdomain validation in Zendesk tasks, dynamic field selection in Zendesk events, and a cosmetic refresh.
- Date Conditions for Experience ID Events: You can now use date operators when creating conditions for Experience ID events.XM App
- Viewing Support History: Support ticket history in the support portal has a new and improved user interface where you can easily navigate tickets, view detailed transcripts and escalations, and more.
- None.
- If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
- If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
- You can provide feedback on the Weekly Product Release Notes here.
All
*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.