CX Dashboards
1. Text iQ for Ticketing: Can now perform Text iQ on ticket fields, but only within a dashboard.
2. Dashboard Notifications: Threshold and relative notifications are launched.
Frontline Feedback (New!)
1. Creating a Frontline Feedback Project: New project type!
2. Customizing a Frontline Feedback Project: See above.
3. Subscribing to Feedback: See above.
4. Comparisons & Collections: See above.
5. Submitting & Managing Feedback: See above.
EX
1. Exporting Response Data (EE & EL): Updated to reflect the removal of legacy imports/exports from unique ID brands.
Stats iQ
1. Analysis Settings: Updated to reflect consolidation of Statistic Settings into Analysis Settings.