Released On Or Before June 29, 2022
XM Directory
- Survey Link Expiration for SMS in XMD Automations: Survey link expiration now applies to SMS invitations and SMS surveys sent through XM Directory automations.
- CX Relationship Health Collection: This new collection in the catalog groups together existing projects that assess customer health, and contains information about methodology and expected outcomes for relationship health programs.
- Sample Projects Update: The number of steps & features within the sample project guidance has been reduced.
- Translate Survey: Update to the survey translation experience, including a new overview page, streamlined translation imports, and accessibility improvements.
- Audience Management Program: Improvements to the program, including regionalized demographics questions, a customizable thank you message, and additional dashboard widgets to track panel health over time.
- Retention Policies: New ability to create an anonymization policy, which automatically anonymizes survey responses once they reach a certain age.
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