Weekly Product Release Notes - March 24, 2021 | XM Community
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Entries that are bolded indicate recent product updates.

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • CoreXM


    1. Using Your Own SMS Provider: If your company has a preexisting relationship with Twilio, you can now use that to send SMS distributions in Qualtrics. 

    2. User Permissions: New section of user permissions to control access to 3rd party extensions. 

    3. Email Organization Settings: New option to enable or disable the length tag in DKIM signatures. 

    4. Check Survey Accessibility: Page revised with added tips to make surveys accessible & new section about accessible survey themes. 

    5. Web Service Task: New option added to add a task summary.

    6. CX Dashboards


    7. Dashboard Notifications Improvements: Added support for roles, user attributes, notification groups, and custom metrics to make the dashboard notification setup easier and more comprehensive.

    8. EX


    9. Benchmark Editor (EX): Small changes to the user interface in the benchmark editor; functionality and options available have not changed.

    10. Employee Directory (EX): Groups have been removed from directories. This does not affect user groups, which still exist.

    11. Enhanced Anonymity: The Anonymity tab in dashboard settings is only available to Brand Administrators and EX Administrators.

    12. XM Directory


    13. Managing a Single Directory Contact: New section explaining opt-out behavior at different levels in the directory.

    14. BX


    15. Brand Driver Quadrant Chart: This new widget shows how a specific brand’s drivers scored against the industry as a whole, as well as the relative importance of each driver.

    16. Website / App Feedback


    17. Mobile Site Exit Survey: Use case page on creating a site exit survey and intercept for mobile visitors.

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