Weekly Features - Released On Or Before May 17, 2023
Survey Platform
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Importing & Exporting Surveys: Improvements to the document survey importer. This feature now supports .docx files and has additional file formatting options.
Text iQ
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Text iQ Interface Update and Hierarchical Topics: The interface for Text iQ has been updated. Additionally, you can now create hierarchical topics with up to 5 levels to show the complex relationships between related topics. This feature will begin rolling out May 10, 2023. All customers will have the feature enabled by May 23, 2023.
Workflows
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Google Sheets Task: Now when you integrate with Google Sheets, we support most formulas. See linked for a list of incompatible formulas.
Monthly Features - Released On May 17, 2023
CX Dashboards
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Record Table Widget: Introducing new and improved column formatting for dates, durations, and links.
Dashboards
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Importing a CSV as a CX Dashboard Source: The ability to import a CSV as a data source in CX Dashboards has been deprecated. Imported data projects should be used to import CSV data and map to CX Dashboards. For more information, see Importing Data as a CX Dashboard Source.
Design XM
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Video Response Question Updates: This question type now includes the option to submit audio-only recordings. This setting can be enabled for individual questions.
XM Directory
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XM Directory Contact Data as a Dashboard Datasource: You can now use XM Directory contact data as a datasource within your dashboards.
XM Solutions
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EXM Exit Feedback Solution: This new EX solution contains an exit survey that enables you to gather experience insights, identify areas for improvement, and summarize key values and takeaways before employees leave your company. This solution provides a survey, dashboard, and communication template.
Weekly Features - Starting On & After May 24, 2023
Dashboards
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Confirmation for Changing Widget Type: A new confirmation window now appears when you change the widget type of an existing dashboard widget. This ensures that existing widget configurations are not lost unintentionally. This update applies to CX, BX, and EX dashboards.
Extensions
- Extract Data from Amazon S3: You can now use workflows to extract data from Amazon S3 for use elsewhere in Qualtrics, such as employee or customer directories.
- Load Data into Amazon S3: You can now use workflows to load data from Qualtrics to Amazon S3.
XM Solutions
- Frontline Team Assist & Coaching: This new EX solution helps you easily uncover insights for agent and team level performance. This solution can provide organizations with manager level reports or individual agent reports of quality performance scores to unlock self-coaching opportunities. Explore how quality management impacts other scores inside your program, including CSAT. This solution includes our Quality Management starter kit and an expertly designed dashboard.
*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.