Features Released On Or Before September 18, 2024
Survey Platform
- Scoring With Simple Layout: Scoring summaries are now compatible with the simple layout.
- Audio & Video Library Filters: The Audio & Video Editor now supports filtering using additional fields.
Workflows
- Workflows Run History: You can change your view on the workflows run history page to view workflows that triggered successfully or workflows that failed to trigger.
XM Directory
- AI-Generated Search in XM Directory: You can now enter a text prompt to create AI-generated search criteria when searching directory contacts.
- Creating Segments: Now you can create segments with all of the same criteria available in directory advanced filtering, including contact activity, relative dates, survey status, and mailing list membership for both number and name of specific lists.
360
- 360 Accessibility Updates: Updates to 360 projects for WCAG 2.1 AA accessibility compliance, including a simplified projects list in the Participant Portal, an updated participant information window, and the ability to archive closed projects.
- 360 Projects on Simple Layout: 360 projects are now compatible with the simple layout.
Features Starting On & After September 25, 2024
EX
- Pseudonymization for Existing Projects (EX): You can now pseudonymize projects that were activated before the Pseudonymization Policy was enabled. Also, pseudonymization settings are now in the retention policy tab in the Data Privacy settings.
- Pulse Programs: Pulses have been given many major improvements, including hierarchy support, SMS invites, workflows, and question rotation.
Features Released On Or Before September 18, 2024
Ticketing
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Using AI to Generate Replies to Reviews: Now when you create tickets from online reviews, you can use AI to generate branded responses.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.