403 Error Testing API on Free Account | XM Community
Question

403 Error Testing API on Free Account

  • 20 January 2024
  • 3 replies
  • 79 views

Badge +1

Can someone help? I making a test call to user/whoami endpoint: I keep getting the error below and can’t figure out why. Tried a few other endpoints and I get the same exact error

curl --request GET \
--url https://sjc1.qualtrics.com/API/v3/whoami \
--header 'Accept: application/json' \
--header 'X-API-TOKEN: my-valid-api-token-from-qualtrics-app-here'
{
"meta": {
"requestId": "64f59b89-d55e-401b-ba48-c5a54bc2f00c",
"httpStatus": "403 - Forbidden",
"error": {
"errorCode": "AuthZ_2.0",
"errorMessage": "This user does not have access to this API endpoint."
}
}
}

 


3 replies

Userlevel 7
Badge +27

@xmakubi - Check with your Qualtrics Brand Admin to make sure the Access API privilege is enabled.

Badge +1

@xmakubi - Check with your Qualtrics Brand Admin to make sure the Access API privilege is enabled.

I am using a free trial and I know there isn’t a Brand Admin in those. I just wanted to experiment with the Qualtrics API and the documentation indicate that I should be able to with the free version. What gives? 

Userlevel 6
Badge +27

@xmakubi - Check with your Qualtrics Brand Admin to make sure the Access API privilege is enabled.

I am using a free trial and I know there isn’t a Brand Admin in those. I just wanted to experiment with the Qualtrics API and the documentation indicate that I should be able to with the free version. What gives? 

Free Trial accounts does not have access to API.

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