Some of the email got sent but some does not so we have this API https://api.qualtrics.com/8840efb2c71a8-list-distribution-history to get the status of each email and filter the failed to send. Now, how can I track back to the Transaction on that day that linked with the failed to send email? We need the transaction info to send the survey over other channel. Thank you in advance!
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@Nam Nguyen Not sure if there is some reliable link but question from business perspective…
Can it be that the same contact is part of the import for different transactions (nearly) at the same time? If not, I would probably add some type to the transactions when they are important, such as „Purchase“ and later read all transactions of the contact and search them for the „Purchase“ transaction with the same date as the distribution. Or if you have like a blocking period defined from business perspective (e.g., same contact can only be considered for important once each 30 days), I would just consider the last „Purchase“ transaction of the contact…
