Hi Team,I'm aiming to automate lead creation in C4C based on survey responses through a web service task in Qualtrics. I've integrated the Lead API link from C4C OData into Qualtrics using a POST request. Included in the request are the necessary headers, such as X-CSRF-TOKEN. Additionally, I've structured the body of the request to include essential lead information like name and account party ID. However, during testing, I encountered an error: "401 Unauthorized Below is the screenshot of error Any suggestions on this would be greatly appreciated. regards,Nikeeta

C4c Integration with Qualtrics for lead creation

Hi Team,

I'm aiming to automate lead creation in C4C based on survey responses through a web service task in Qualtrics.

I've integrated the Lead API link from C4C OData into Qualtrics using a POST request.
Included in the request are the necessary headers, such as X-CSRF-TOKEN.
Additionally, I've structured the body of the request to include essential lead information like name and account party ID.
However, during testing, I encountered an error: "401 Unauthorized

Below is the screenshot of error

Any suggestions on this would be greatly appreciated.

regards,

Nikeeta

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