Is there a way that we can generate survey link for a single contact? I know there's an API under Create Distribution but this will create links for all contacts in the mailinglist.
My use case is for Live Chat post-transaction, so I need to generate an individual link everytime customer completed their transaction with a live agent.
Generate Individual Link via API
+27You can generate a link for a single contact by using contactId instead of mailingListId.
+27Yes, just replace
"mailingListId": "CG_6F1gRt186CZOVoh"with
"contactId":"contact id goes here"
+27I guess you have to include both mailingListId AND contactId to get an invididual link.
Found this discussion and I believe it is worthy to share how to use the API properly. It took me a while to figure it out.
The contactID value you have to input actually is the contact Lookup ID (which refers to the contact in the mailing list) - you can retrieve that one using the GET contact in list or directory APIs.
The prefix for the contact Lookup ID value is CGC_xxxxxxxxxxxxxxxxx. So, the body should look like that:
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