How can I count the number of participants open the survey? | XM Community
Solved

How can I count the number of participants open the survey?

  • 29 December 2021
  • 5 replies
  • 314 views
J
Badge +1

I need to track how many people have clicked on the link in real-time and use the number as an embedded value in the follow-up questions. I feel it should be easy to do but there is no discussion.
I tried the quota function but it can only count the ones submitted the survey. I also checked the discussion count of how many times the participants clicked a link, but I found out that the record is independent for different participants.
Anyone can provide me with some suggestions?
Thanks a lot!

icon

Best answer by KimothiSaurabh 31 December 2021, 07:36

View original

5 replies

K
Rank
Userlevel 4
Badge +18

Jing - The best way to do this would be to create a blank survey with one record only which will store total clicked count. You can increment this data value from your original survey using api in survey flow.

Kimothi
J
Badge +1

KimothiSaurabh Thanks for the suggestion. API in survey flow, do you mean through web service? Can you please share me a bit more guidance?

K
Rank
Userlevel 4
Badge +18

Jing - Yes, web service in survey flow.
You can create a blank survey with one record only. Let's assume below are details of that blank project that you have created:-
Survey id= SV_XXXXXX
Response id= R_2uHUSIIIII
embedded variable = Total_Visitors
Now in your original survey, we will have following script in survey flow:-
Step 1- to get current visitors count use this web service - https://syd1.qualtrics.com/API/v3/surveys/SV_XXXXX/responses/R_2uHUSl1111
image.pngStep 2:- Increase total visitor count and store the current visitor number also.
image.png Step 3:- To update "total visitor count" in that blank survey data, use following webservice.
image.pngThis way it will first check the total visitor count and increment it by one and then update this new count in that blank survey.
Please don't update total visitors value manually in that blank survey at any point because API can't update the manually edited value.

Kimothi
J
Badge +1

https://community.qualtrics.com/XMcommunity/discussion/comment/42595#Comment_42595Thanks a lot for the kind illustration Kimothi! I am applying for access to Qualtrics API now. Before practicing, can I check with you, should step 1 and 2 be set on the original survey? should I put them at the very beginning of all blocks? should step 3 be set on the blank survey?

K
Rank
Userlevel 4
Badge +18

https://community.qualtrics.com/XMcommunity/discussion/comment/42599#Comment_42599Jing - All those three steps would be part of original survey, and yes these would be the first thing in survey flow before any block. Blank survey would be only used for storing visitor count so no action is needed in that survey.

Kimothi

Leave a Reply


Terms & Conditions