How to provide a random coupon code at the end of a survey | XM Community
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How to provide a random coupon code at the end of a survey

  • August 12, 2019
  • 3 replies
  • 140 views

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When an owner buys a product and opts in to communication, we send them an email via CRM asking them to take a survey. I cannot pass through the email from CRM, and I don't want to ask the respondent again for their email address. I want to add an incentive via a coupon code for another product. I have to pre-generate the list of coupon codes. I have 50K codes, and I want to select one to pipe in on the end page after a survey is completed. Then I want to never use that coupon again. What is the best way to do this?

3 replies

MSobotta
Level 4 ●●●●
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  • Level 4 ●●●●
  • August 16, 2019
Can you pass the code via a query string in the link to the survey?

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I may be able to do that. If I could, how would I use that to solve the problem? Wouldn't a savvy respondent see the code in the URL and just take the code? How do I only serve the code to those who complete the survey?

MSobotta
Level 4 ●●●●
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  • Level 4 ●●●●
  • August 19, 2019
Do you have access to Authenticator? That also might lead you down the right way.