How to provide a random coupon code at the end of a survey | XM Community
Skip to main content
When an owner buys a product and opts in to communication, we send them an email via CRM asking them to take a survey.

I cannot pass through the email from CRM, and I don't want to ask the respondent again for their email address.

I want to add an incentive via a coupon code for another product.

I have to pre-generate the list of coupon codes.

I have 50K codes, and I want to select one to pipe in on the end page after a survey is completed. Then I want to never use that coupon again.

What is the best way to do this?
Can you pass the code via a query string in the link to the survey?
I may be able to do that. If I could, how would I use that to solve the problem? Wouldn't a savvy respondent see the code in the URL and just take the code? How do I only serve the code to those who complete the survey?
Do you have access to Authenticator? That also might lead you down the right way.

Leave a Reply