OAuth system is broken! | XM Community
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Hey there!

I'm trying to build an app that uses the Qualtrics API, using the OAuth2 authorization code grant type for authentication.

I successfully request the authorization code, so I get to the page where the user is prompted to enter their Qualtrics login.

Upon entering login credentials, though, I get the following error printed in the browser:



`{"message":"Error - couldn't get consent request details for 4b1f0b61-0b54-4c87-8347-088f63bb45f3","requestId":"4c4529f0-9d26-11e9-a427-41709f29a65e"}`



The URL where this is displayed is: `https://ca1.qualtrics.com/consent-app/oauth2/consent?consent=4b1f0b61-0b54-4c87-8347-088f63bb45f3`



Also, I have assured that I am requesting an auth code from the same datacenter where my client is registered, and that the user under which my client is registered has API access, so these can't be the issues.



Please offer any insight you can!

I'm not sure where this error originates, but I can tell the OAuth flow is getting interrupted before redirecting to the `redirect_uri` I provided, as I am receiving no requests at it.
While I don't know the answer to this specific question, I can tell you that my Dev had some issues with the OAuth too and we called support together. They had us up and running in about 2 minutes, so I'd suggest you reach out to that team.

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