Ticket API - get and edit Follow-up details

Question

Hi,I'm trying to get (and update) the Follow-up details in a ticket.I have the following follow-up questions in my tickets:but when I do a GET call to https://{{host}}/API/v3/tickets/T-154,the reply I get is:{    "result": {        "key": "T-154",        "name": "Untitled tickettest for ticket",        "ownerId": "UR_0jIHlLHxDGWMCJT",        "status": 2,        "priority": 0,        "responseId": "R_3fcwsi8X8dCXDvZ",        "sourceId": "SV_ene1IeRozHdbOXb",        "rootCause": null,        "parent": null,        "createdAt": "2020-11-10T15:46:49.000Z",        "updatedAt": "2022-04-11T10:16:20.111Z",        "closedAt": "2022-04-11T10:16:20.111Z",        "ticketData": {            "elements": [                {                    "key": "given NPS score",                    "value": "7"                }            ]        },        "eventsLink": "https://iad1.qualtrics.com/API/v3/tickets/T-154/events"    },    "meta": {        "requestId": "64ba55e8-78d4-4cc6-bb78-a0fd6daae745",        "httpStatus": "200 - OK"    }}The documentation mentions on https://api.qualtrics.com/api-reference/b3A6NjExMjI-retrieve-ticket that there should also be: "followUpDetailsSurveyId": "string", "followUpDetailsResponseId": "string"which I think would contain what I'm looking for,but I'm not getting those in my calls...anyone who has some advice?Kr,Joyca

Kennedy_I · Answer

Hi JoycaV,I have the same problem, did you manage to do a work around on this?

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