We want to invite customer to answer a survey after a chat session with us. | Experience Community
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JoseS
Administrator
1 year ago
Question

We want to invite customer to answer a survey after a chat session with us.

  • Dec 2, 2019 2:20 PM UTC
  • 1 reply
  • 57 views
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To do this, do we need an extra API ? Like conversational API? Anyone has done this before?

      1 reply

      C_Bohn
      Level 2 ●●
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      • C_Bohn
      • Level 2 ●●
      • Dec 5, 2019 7:39 PM UTC
      One thing we have done in our organization is provide a url link to the survey at the end of the chat. Might need a little more information in your question to help further.
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