I am having the same issue. I'd like to include a star images in side email template. Can Qualtrics come up with some sort of automated solution for these custom image codes, just you have all these different types of questions? It is getting widely popular to implement various smiley faces (emoji), stars, thumbs up/down for similar types of images as a survey selections. Qualtrics please look into this and create some solutions on your end. It is not fun to mess with html codes if you have no experience with it. Thank you!
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