Sorry for the delay in response. For the time being I just added a 30-second silence at the end of all the audio files and set the auto-advance to 30 seconds, so they don't have enough time to replay but have a bit of slack at the beginning in case they don't click on "play" immediately. I've checked this with multiple users on Apple, Windows, Android phones and laptops - it works well. BUT some participants still can't hear anything or have a significant delay before the file starts playing. Any idea what the problem might be? There is not pattern as to device/browser these participants are using. Here's the HTML of the question:The JS on this question:And this is a test survey link:Thanks a lot for any advice!
Thanks! This may be a daft question, but where do I find audio id? It's not the same as URL, right? I've looked in Qualtrics IDs, but I only see IDs for images, surveys, messages, contact lists, nothing for files. Also, should I be adding this to the js of the timer question?
Have you found a solution to this? I also need to have a floating timer in one block of my survey.
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