The urgent download just finished - I'd opened a case with support a couple of hours ago. No idea if the two things were related ;)Hope Ryan got their data in the end!
I've been trying to export results for over 24hrs.The status page says Qualtrics have been aware of the problem and working on a fix since 05/16/22 09:13 am (no timezone indicated) but the last update was at 05/16/22 02:05 pm - with no indication of progresshttps://www.qualtrics.com/status/The page says "delay" - we're experiencing "stuck".This is super embarrassing as we've only just put this client on this platform having used an alternative survey platform for several years without incident.Anyone actually had their data appear yet?
https://community.qualtrics.com/XMcommunity/discussion/comment/29838#Comment_29838FWIW I found that adding the code into the header in Theme was unreliable.Adding it directly into the Look & Feel>General>Header seems to be better.I find automatically adding this exit link to allow users get lost during surveys we pay to collect is really cheeky. At the very least it should be configurable by the survey owner.If it had anything to do with Privacy or User Security then it would link to the relevant policies.I think the fact that the element is called #Plug gives a big clue :)
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