https://www.qualtrics.com/community/discussion/comment/25334#Comment_25334Thank you for sharing #2 - SM Directory action for updates to existing contacts not working as expected. I am building out the SFDC integration - Triggering and emailing surveys using the Actions & Tasks feature, and have hit a snag with this issue of not being able to update existing contacts. I have reached out to support for assistance in this regard. Glad I read this discussion chain.
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