Hi! My name is Jessica and I work at The Zebra, an online insurance comparison site, in Austin, TX.I've been using Qualtrics for about 10 years now. First at the Texas Medical Association to email surveys to Texas physicians and collect opinion and experience data. Then at Cigna/Express Scripts where we used it to email our relationship NPS survey and collect website feedback to improve our digital experience. The Zebra recently adopted Qualtrics and I've been training the Marketing Research team on it. I've also acquired The Zebra's NPS program and have been optimizing that program, which includes moving it into Qualtrics.I'm not certified in Qualtrics, but I'd love to learn more about becoming certified. I'd also love to connect with others and learn how they are using feedback in their company.
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