Yes its the same error , its was resolved! I copy what qualtrics support said: Most of the time when we see the OAuth token error, that is because the person setting up the Salesforce is not the owner of the survey. Could you verify that you are the owner of the survey(the survey was made by you and not shared with you)? That was right, we use an account for create surveys and workflow of salesforce/triggers, and another to create survey responses, always have to be the owner of the folders,survey and project to create survey response. So the rule is create the project, triggers and survey response with the same user . Thanks Kate
Thanks @Kate ! i made in the two ways: as you said, survey>tools> salesforce >create survey response(i think its the old ways) and with tools> actions> create survey response and task (new way). In the both throw the same error(the old ways its more descriptive and useful, its the same error of the first thread)
Hi @Kate and @LaurenK , is it resolved? I had the same issue of @jonf , its appear to renew token in actions-> task , but after the renew nothing happens and still the same error. We are migrating to Qualtrics but this have a high impact because its not created the survey response in Salesforce. Thanks!
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