Hi, I did but then that person said they weren’t my account manager and directed me to an email from someone else who also does not seem to be my account manager (the license they referenced in their email is not the one I reached out about).I am brand administrator for a few companies which I imagine, along with the turnover of the Qualtrics rep, is causing the confusion. None of those companies currently have an account manager; however, only one of them needs help at the moment. Is there someone I can reach out to? Would love to get this resolved/straightened out.I appreciate you taking the time to get back to me.
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