Replies posted by KDwyer | XM Community

Replies posted by KDwyer

1 Reply

InessaG
Level 5 ●●●●●
InessaGLevel 5 ●●●●●
asked in CX Dashboards

Text iQ Sentiment recoding on dashboards

Hi Inessa, I know this is an old thread but did you ever solve this issue (combine Positive and Very Positive sentiment into 1 group, same with Negative and Very Negative). I am trying to accomplish the same thing, just make a simple pie chart of overall sentiment with 3 categories (Positive, Negative, Mixed/Neutral). Thanks!

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5 months ago

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