This is happening to me right now. I have an action to fire a google web app script upon every completed survey. It appends a record to a google sheet. Worked flawlessly for the first 2k records or so - not a single duplicate or drop - but now I'm seeing some duplicate records being written to the google sheet a few minutes after the first entry.
mklubeck Thanks for clarifying - Will keep an eye out when next survey launches and responses are coming in fast and furious. Sadly, I find Qualtrics reports generally lacking. I have a live Google Data Studio dashboard linked up to my live GSheet (fed by Qualtrics) which meets my clients' needs perfectly. I wonder if something could be added to the script to handle the simultaneous access problem. Perhaps I'll look into that if I come across some time :-) Cheers!
I followed the directions above and it works splendidly. However, it appears that every instance of the invocation generates a 'failed' error in the Actions / Reporting tab (even though it does successfully append the record to the Google Sheet). When I view the error, it says: Task Output{ "name": "ACTIONS.ERROR_CODES.USER_CONFIGURATION_ERROR", "message": "Exceeded max limit of redirects", "needRetry": false}Seems a little different than the error mentioned above.Thx!
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