Is anyone else recently started having problems refreshing their web data connections from Tableau to Qualtrics??? Last week we discovered that every one of my team's workbooks with an existing web data connector can no longer connect to the data. We're getting the error "Failed to get survey responses from Qualtrics. Unable to create extract". Nothing has changed on our end or with the surveys. We can get past the step of logging into Qualtrics when refreshing the connection, but the errors come afterwards. We have a ticket open with Tableau and Qualtrics support was no help. I was able to confirm someone else in our firm has a Tableau workbook with WDCs to Qualtrics and it works fine.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.