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WDC in existing Tableau workbooks no longer connecting to data
Is anyone else recently started having problems refreshing their web data connections from Tableau to Qualtrics??? Last week we discovered that every one of my team's workbooks with an existing web data connector can no longer connect to the data. We're getting the error "Failed to get survey responses from Qualtrics. Unable to create extract". Nothing has changed on our end or with the surveys. We can get past the step of logging into Qualtrics when refreshing the connection, but the errors come afterwards. We have a ticket open with Tableau and Qualtrics support was no help. I was able to confirm someone else in our firm has a Tableau workbook with WDCs to Qualtrics and it works fine.
Best answer by Rebecca
OK. I just walked through the process with my file. I didn't spend much time planning or making it pretty, so you'll see the raw process I used. I added my email and phone number to the very end in case that's necessary.
Video is at https://www.screencast.com/t/2qzuF02pEE
View originalVideo is at https://www.screencast.com/t/2qzuF02pEE
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