I am using a panel and have set embedded fields (FN, LN, & Email) which are used in my form and for trigger emails. I set the (First Name) embedded field in my distribution email but the receiver sees "Dear ," the name is missing. The embedded FN field appears in the trigger email and on the form as indicated in the attached email. Please advise if this is a user error or could this be a Qualtrics issue? I have distributed numerous surveys and have not had this issue before. Any advice would be greatly appreciated.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.